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Your laptop contains a processor stored on a computer chip. The speed at which your laptop runs programs or completes tasks is determined in great measure by your computer processor speed. Processor speed is measured in gigahertz (GHz). The higher this measurement, the faster the processor. These chips are constantly getting smaller and more powerful. USB Driver Updates. Need USB Driver Downloads for Windows 10, Windows 8, Windows 7, Vista and XP?If you are having problems with your USB not working, read the article below to help fix your USB problems.USB issues often, but not always, relate to drivers problems. Laptop / Notebook; Keywords. Latest Drivers Downloads. Intel LAPQC71B NUC Kit Touchpad Firmware 25.29 0 downloads. Windows 10 64 bit, Windows 8.1 64 bit, Windows 8 64 bit, Windows 7 64 bit. February 8th, 10:45 GMT. Konica Minolta Bizhub 3602P MFP. ASUS Laptop L410 Ultra Thin Laptop, 14” FHD Display, Intel Celeron N4020 Processor, 4GB RAM, 64GB Storage, NumberPad, Windows 10 Home in S Mode, Star Black, L410MA-DB02 4.3 out of 5 stars 5,439 $249.99.
If your computer doesn't recognize your connected device, you might see an unknown error or a '0xE' error. If you do, follow these steps and try to connect your device again after each step:
- Make sure that your iOS or iPadOS device is unlocked and on the Home screen.
- Check that you have the latest software on your Mac or Windows PC. If you're using iTunes, make sure you have the latest version.
- Make sure that your device is turned on.
- If you see a Trust this Computer alert, unlock your device and tap Trust.
- Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
- Restart your computer.
- Restart your device:
- Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.
For more help, follow the steps below for your Mac or Windows PC.
* Learn how to connect iPad Pro (11-inch) or iPad Pro 12.9-inch (3rd generation) to your computer.
If you use a Mac
- Connect your iOS or iPadOS device and make sure that it's unlocked and on the Home screen.
- On your Mac, hold down the Option key, click the Apple menu, and choose System Information or System Report.
- From the list on the left, select USB.
- If you see your iPhone, iPad, or iPod under USB Device Tree, get the latest macOS or install the latest updates. If you don't see your device or still need help, contact Apple Support.
If you use a Windows PC
The steps differ depending on if you downloaded iTunes from the Microsoft Store or from Apple.
If you downloaded iTunes from the Microsoft Store
Follow these steps to reinstall the Apple Mobile Device USB driver:
- Disconnect your device from your computer.
- Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
- Click and hold (or right-click) the Start button, then choose Device Manager.
- Locate and expand the Portable Devices section.
- Look for your connected device (such as Apple iPhone), then right-click on the device name and choose Update driver.
- Select 'Search automatically for updated driver software.'
- After the software installs, go to Settings > Update & Security > Windows Update and verify that no other updates are available.
- Open iTunes.
If you downloaded iTunes from Apple
Follow these steps to reinstall the Apple Mobile Device USB driver:
- Disconnect your device from your computer.
- Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
- Press the Windows and R key on your keyboard to open the Run command.
- In the Run window, enter:
%ProgramFiles%Common FilesAppleMobile Device SupportDrivers
- Click OK.
- Right-click on the
usbaapl64.inf
orusbaapl.inf
file and choose Install.
You might see other files that start withusbaapl64
orusbaapl
. Make sure to install the file that ends in .inf. If you’re not sure which file to install, right-click a blank area in the File Explorer Window, click View, then click Details to find the correct file type. You want to install the Setup Information file. - Disconnect your device from your computer, then restart your computer.
- Reconnect your device and open iTunes.
If your device still isn't recognized
Check Device Manager to see if the Apple Mobile Device USB driver is installed. Follow these steps to open Device Manager:
- Press the Windows and R key on your keyboard to open the Run command.
- In the Run window, enter
devmgmt.msc
, then click OK. Device Manager should open. - Locate and expand the Universal Serial Bus controllers section.
- Look for the Apple Mobile Device USB driver.
If you don't see the Apple Mobile Device USB Driver or you see Unknown Device:
- Connect your device to your computer with a different USB cable.
- Connect your device to a different computer. If you have the same issue on another computer, contact Apple Support.
If you see the Apple Mobile Device USB driver with an error symbol:
If you see , , or next to the Apple Mobile Device USB driver, follow these steps:
- Restart the Apple Mobile Device Service.
- Check for and resolve issues with third-party security software, then restart your computer.
- Try to install the
usbaapl64.inf
orusbaapl.inf
file again.
We've been asked that very question thousands of times and realized it's not quite as easy as it could be! We decided we'd make a handy tutorial for everyone to figure out exactly what laptop they have regardless of the reason. You may be looking to purchase replacement parts, look up specifications, drivers or (hopefully) to sell your laptop to us. We've taken the guesswork out of the process and think you'll enjoy how easy it is to identify what kind of computer you actually have.
Are we missing something or you still can't figure out what laptop model you've got? Let us know!
Acer
For an Acer laptop you'll find the tag on the bottom of your laptop (shown in the red box) when the screen is closed. From there you'll look for a box that should have the 'Acer' logo in it. Typical Acer model examples are Acer Aspire 5517, Acer Aspire D257 and Acer Travelmate 3000 Series.
Below is a zoomed in photo of the Acer's bottom cover that was in red. This particular model is an Acer Aspire 4810T, the Aspire line is their most common.
Apple
Apple model numbers are the trickiest of them all. Apple Macbook, Macbook Pro, and Macbook Air luckily all use the same system. You'll find it on the bottom case, when the screen is closed look at the writing where the screen and hinges meet as shown in red.
There will always be the letter 'A' before the model number. For example a few of their more popular models are an A1278, A1286 and an A1181. Here is a zoomed in photo showing the location in red.
If this is worn off or you can't find it there is another way Apple uses to identify their models. You'll need to turn the laptop on and go to 'About This Mac' which can be found in the Apple start menu. Depending on what version of OSX you're using you will either see the Serial Number on the first page it opens or you'll need to click 'More Info...'. From here you'll select 'Hardware Overview:' you'll then see the Serial Number which can then be looked up on Apple's website. For example this models serial number was W8921PTC66D. Click here to use Apple's Serial Number Look up.
Asus
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Below is an Asus they're like most where the model number is on the bottom of the case. It should be near where the Asus name is on the laptop as shown in the red box.
If you look closely at it you'll see the model number written right next to where Asus is, this model happens to be a K50 series. Asus typically uses a letter and then number but their newer models are becoming more complex, for example: X500CA or G571
Compaq
Compaq was owned by HP so the look and positioning of their model number is going to be almost identical. They are typically only different by the starting letter so pay careful attention. Compaq usually puts the model number in two places, first with the screen open look around the bezel that borders the screen. You'll typically see it there, for example: CQ50
They also have a tag on the bottom of the computer, this picture shows the area in red.
The model number is in the red box although the more specific model number is written a few lines below. All we need for the quote is the shorter generic model number.
Dell
For most newer Dell laptops starting around 2005 to current they have it above the keyboard somewhere as shown in the red box. Some of the newer Dell models will have a similar tag to the other manufacturers on the bottom of the computer. Examples would be: Inspiron 5137 or Latitude E6420
Gateway
You'll notice the recurring theme by now, Gateway is the same with their model number being listed on the bottom of the laptop with the screen closed. Here we show it in red below.
You're almost always looking for the Gateway logo first as the model number will be very close to it. Gateway's more popular models will have the letters 'NV' first as most of their models are similar to NV55 or NV72. They do have newer and older models however the identification is the same.
HP (Hewlett Packard)
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As mentioned earlier in the Compaq section, HP is the parent company to Compaq so their model numbers and locations are going to be very similar. An HP DV6000 is indeed different than a Compaq V6000. As with Compaq the model number will be on the bottom of the computer or around the screen's plastic or metal bezel.
Here is a zoomed view of the HP laptop's bottom case showing where it can be located. Like most brands it's best to look for the manufacturer logo, in this case the HP Logo is just below the Product/Model number.
Sony
This is one of the trickier models to find, If you follow how all the other brands are you'll look on the bottom case and find what you assume to be your Sony model number. This however is NOT the model number we're looking for or that part stores use. If you find something like 'Sony PCG-7122L' do NOT use this model number. For all Sony models until 2013 and up it will be around the edge of the screen on the casing like HP and Compaq. It is typically in the bottom right corner of the screen bezel but can also be in the top right or left. It can be quite small and blend into the laptop but it is always there.
Here is a closer view of the model number found in the bottom right corner of the bezel around the Sony LCD screen.
Toshiba
Toshiba is one of the easiest to find as they have always had their model numbers listed in the exact same location with the same format for as long as we can remember (or at least find one of their first models). You're going to be looking in the same place as always, the bottom case and you're going to be looking for where it says 'Toshiba', here it is in red.
You're going to be looking for a long model number that is a combination of letters and numbers. Their most popular models are the Satellite series however some of their older models used a different name like Tecra. Now you need to look for the number after Satellite, for example L455-S5009 or L875-S4505. The only part you'll need for a quote is the first letter and numbers. It could even be shorter like C55 or P75 but the first grouping is all you will need as seen in red below.
If this didn't answer your questions or help you identify your laptop please let us know, we enjoy adding to the tutorial as it has helped thousands of people like yourself. Keep in mind there are some manufacturers not included like eMachines or Nobilis which are quite uncommon and out of business. However when in doubt we'd recommend starting with the bottom case, looking for the company logo and it shouldn't be far. Thanks for reading, we'd love to hear your feedback, simply contact us here.